RYE automates energy ops to cut costs for multi-site hospitality. From new store metering to leveraged procurement, we ensure sites launch on time and run at the lowest energy cost possible.

Connect by Cocentric is a dynamic workforce connection and access platform that transforms how teams log in, collaborate, and stay engaged across every part of the organisation. Built to cut through complexity and make work feel seamless, Connect gives employees one secure login to all the tools they need, powered by HR data and accessible via mobile or web.

By simplifying identity, access, and provisioning with intuitive QR activation and friction-free Single Sign-On, Connect boosts adoption, reduces IT admin load, and helps teams focus on what matters most, people and performance.

In-Depth Customer Sentiment

Sentiment Search specialises in review insights, competitor benchmarking and feedback collection for hospitality.

We provide marketing, operations and guest experience teams with a range of sophisticated customer sentiment insights derived from review platforms, delivery platforms, social platforms and any other text-based feedback channel.

These industry-specialised metrics can be used to benchmark every aspect of a business in unmatched detail, pinpoint weaknesses, enable businesses to make very targeted changes and ultimately improve online ratings.

‍

Proinsight takes brands straight to the heart of their customers’ journey, delivering exceptional mystery shopping and insight every job, every time, on time.

As one of the UK’s leading customer experience specialists, Proinsight uses a nationwide network of mystery shoppers to step into the shoes of real customers and reveal what truly happens at every touchpoint. Whether in-person, by phone, online, or across social media, they uncover the moments that matter.

With clear, actionable insights (not reports that gather dust!), Proinsight helps businesses elevate their service, sharpen their strategy, and create customer experiences that keep people coming back.

We’re incredibly proud to have Only A Pavement Away as our official 2026 Charity Partner.

Only A Pavement Away is the national charity that supports people looking to rebuild their lives through employment opportunities in hospitality. The charity acts as a vital bridge between forward-thinking employers in the hospitality industry and referral partners working with individuals facing homelessness and prison leavers, helping them rebuild their lives through long-term, stable employment.

Only A Pavement Away helps individuals get from where they are to where they want to be through employment opportunities, financial support, and tailored learning & development. To date, the charity has placed over 800 people into work and supported over 5,000 through learning & development, adding an approximate value of £32M to the economy through reduced government support, financial independence, and household expenditure.

Ordering, loyalty and payments in a single hospitality platform

Get a complete view of your hospitality brand and its customers with an integrated platform for payments, ordering, loyalty, and marketing across mobile app and web.

Mobile ordering and payments for faster table turnover

Download a mobile app or simply scan a QR code. Order to table, or order for takeout. Split the bill, or add a preset tip amount. Your customers choose how they order and pay.

Launch and monitor personalised loyalty and reward programs

Easily design offers and rewards based on buyer behaviour, user insights, and demographic data on your customers. Then track and manage your success through the PepperOS platform.

Capture your customers data to create personalised marketing campaigns

See all of your data on an intuitive platform in real-time and segment your customers into user audiences, then design timely in-app messages and push notifications to reach them at opportune moments.

Everything you need to run a successful high street brand, plus a little on top!

Tenzo is the powerful Restaurant Performance Ops platform in the palm of your hands. Tenzo brings together data from all your technologies in real time, from POS to inventory management, from software to labour schedulers. Allowing restaurant operators, from Head Office to General Managers, to supercharge their restaurant's performance. Enabling better collaboration between team members, predicting sales, improving performance, hitting KPIs as well as accurately knowing what that means for labour and inventory. Remove the guesswork and never be understaffed or overstaffed again and say goodbye to food wastage. Empowering you to act and improve performance. All the time. Helping your restaurant thrive.

Stampede is a hospitality-focused technology company that empowers operators to streamline their operations, optimise guest experiences, and drive growth through a single, unified platform.

Built for flexibility and scalability, Stampede delivers a singular suite of solutions that centralises CRM, marketing, loyalty, and operational insights, allowing hospitality businesses to connect with their customers in meaningful, data-driven ways.

Its platform scales effortlessly, supporting small single-location operators with essential capabilities while giving multi-site enterprises advanced analytics and automation to coordinate and optimise across locations.

‍

Coeliac UK is the national charity dedicated to making life better for people with coeliac disease and other gluten-related conditions. For over 50 years, it has championed safer, better gluten-free food, provided trusted advice and support, and funded vital research to improve diagnosis and find long-term answers. By raising awareness, campaigning to reduce the long wait for diagnosis, and working with the food industry, Coeliac UK is building a stronger, more inclusive future for its 65,000-strong community—so one day, no one’s life is limited by gluten.

SolvedBy.ai helps businesses make smarter decisions using AI-powered forecasting and optimisation. Their solutions turn complex data into clear, actionable insights, improving workforce planning, demand forecasting, and operational efficiency without the need for in-house data science.

Tatvam aggregates and analyzes qualitative customer feedback from any channel.

Improve customer experience by consolidating feedback and commentary from across all your customer feedback channels. Tatvam uses technology like Natural Language Processing, Machine Learning, Sentiment Analysis and Rich Data Visualizations, to create a user–friendly way to minimize the time you spend reading comments, and maximize the time you spend taking action.

Embargo powers over 3,000 coffee shops and restaurants across the UK with a unified platform that supports every step of the customer journey. From in-store loyalty and kiosk ordering to delivery, click & collect, and catering, Embargo seamlessly integrates with major delivery fleets (covering 96% of the UK population) and can connect directly to your POS.

All Embargo products link back to a brand’s digital loyalty card, CRM, and data engine, giving operators one powerful system for customer engagement and real-time insights. Its CRM includes six easy-to-use marketing tools, from email builders and push notifications to gift cards, plus 40+ live analytics and data-capture features.

Embargo Wallet is the UK’s highest-rated Food & Drink app with a 4.9/5 App Store score, loved by millions of customers. And whether you have one site or a hundred, you can be live in as little as 1–3 working days.

‍

Save hours on rotas and reduce your labour costs. Create and share employee rotas in a few clicks. Keep everyone in the loop. And easily adjust your staffing to match demand or budget.

Make timesheets accurate and hassle-free. Capture your team's exact work hours, export to payroll with the push of a button and help your business avoid costly mistakes on payday.

Level up your HR game. Post jobs in seconds and hire that perfect candidate. Onboard new hires without the mountain of paperwork. Manage all your team’s HR documents in one digital hub and keep track of employee engagement with Shift Pulse+.

Planday is a cloud-based workforce management platform designed to simplify employee scheduling, time tracking, and communication processes for businesses in various industries, including hospitality. It offers a range of features that help businesses efficiently manage their workforce and optimise operations.
Key features of Planday include employee scheduling, shift swapping and trading, time and attendance tracking, communication tools, task management, employee self-service, integration with other systems, analytics and reporting, and mobile accessibility. These features enable managers to create and manage schedules quickly, track employee attendance, facilitate communication, and streamline payroll processes, ultimately improving operational efficiency and employee engagement.

‍

EPOS & Payments Platform

Be the best in your business

Lightspeed is the unified electronic point of sale and payments platform powering the world's best retail and hospitality businesses at ~168,000 locations.The one-stop platform you need to thrive. Everything you need to succeed in one intuitive cloud system.

Simplify complex operations

Streamline workflows and get more done in less time by leaving the boring stuff to us.

Scale and grow your business

Ignite your potential by expanding to new channels, adding new locations and learning from your data.

Provide exceptional customer experiences

Exceed customer expectations with every transaction and build a loyal community, online and offline.

‍

Workforce.com is the leading all-in-one software on a mission to eliminate employment friction for shift workers and reduce the global unemployment rate. Through Workforce.com’s world-class scheduling, HR, and payroll platform, businesses save time and money by streamlining their labour management processes.

Starting from humble beginnings in 2012 at a university, Workforce.com has grown over the last decade to be used in over 10,000 workplaces and over countries.

Workforce.com enables thousands of businesses worldwide to optimise labour costs, quickly and efficiently build better rotas, boost employee retention, and simplify payroll processing. With the convenience of real-time insights at their fingertips, managers can make informed decisions to drive optimal outcomes.

Served is a SaaS platform designed to help hospitality operators seamlessly manage and display allergen information, ensuring compliance, enhancing transparency, and improving the dining experience for guests with dietary restrictions.

By leveraging real-time digital allergen menus, Served enables restaurants to keep their information up to date without relying on reprints, reducing operational risks and human error. The platform provides an intuitive interface for operators to update menu details, manage allergens, dietary tags and nutritional information centrally, and empower staff with accurate, easily accessible information.

Served also enhances customer engagement by allowing diners to filter menus based on their dietary needs, accessible via a link or QR code online, offering a more inclusive and personalised experience. With a focus on compliance, efficiency, and guest satisfaction, Served helps hospitality businesses build trust, drive loyalty, and unlock new revenue opportunities.

‍